Website terms of use

I – Introduction

  1. These sites lovelydays.co.uk, lovelydays.paris and lovelydays.london are operated by LovelyDays Limited. By accessing or using our Site and any services that we provide (together with the Site, the “Service”), you agree to comply with and be legally bound by these Terms and Conditions (the “Terms”).
  2. Whether you register or not you will be bound by these terms and conditions in full and you also agree to be bound by the terms of our Privacy policy which explains the use we are authorised to make of your personal information.
  3. If you do not agree to the Terms, you have no right to obtain information from or otherwise use the Service for any purpose. By using the Service you represent and warrant that you are at least 18 years old and expressly agree to these Terms. Use of the Service by anyone under 18 years old is expressly prohibited.
  4. The Site allow its members and users to book unique private accommodation with us with certain additional services and features.
  5. Changes may be made to these Terms from time to time. Your continued use of the Service will be deemed acceptance to amended or updated terms. If you do not agree to any of these Terms, please do not make any use of the Service.
  6. The Service uses Google Maps. By using the Service you also agree to be bound by Google’s Terms of Use, located at https://developers.google.com/maps/terms and Google’s privacy policy, available at http://www.google.com/policies/privacy/.
  7. the Site may be used by third party agencies and companies as a booking platform. If you use the Site through any such third party then for the avoidance of doubt we accept no liability or responsibility for use of the Site other than as set out in these Terms.

II – Registration

  1. When you register for the Site, you will be asked to create an account and to provide us with certain basic personal information about yourself (your « User Content »). We reserve the right to levy registration fees in the future. Your User Content will be used in accordance with our Privacy Policy. You are responsible for providing true, accurate, current and complete information in connection with your account registration and keeping information up to date so that we may contact you.
  2. As a User, you are responsible for maintaining the confidentiality of your password and account login, and you are solely responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your password or account. You may not have more than one registration and we reserve the right at our discretion to delete or cancel the membership of any person who in our opinion possesses more than one registration at any time.
  3. You are not entitled to allow any other person to use your registration. You may not impersonate any other person in any registration whether or not that other person is a user of the Site.

III – Use and Abuse of the Site

  1. You agree that User Content which may be integrated with the Services or distributed, displayed or made available by the Services will be your own creation or will be User Content which you are entitled to use and will not be used in breach of any intellectual property rights of any third party.
  2. Any User Content will be your personal responsibility. You will be personally liable for all claims relating to defamation, breach of intellectual property, privacy or any other claim arising from your User Content. You agree to indemnify us in relation to any liability we may suffer as a result of any claims relating to defamation, breach of intellectual property, privacy or any other claim arising from your User Content.
  3. You agree that you will not publish any offensive, inaccurate, misleading, defamatory, fraudulent or illegal User Content.
  4. In particular you agree not to use the Site or our Services to distribute any User Content which:
  • promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • harasses any person or advocates harassment of any person;
  • displays or promotes pornographic or sexually explicit material of any kind;
  • does anything or promotes any conduct that is abusive, threatening, obscene, defamatory or libellous;
  • is illegal, infringes intellectual property rights, defames any person, breaches confidentiality or promotes any illegal activities;
  • promotes illegal or unauthorised copying of another person’s copyright work, such as providing pirated computer programs or links to them, providing information to circumvent manufacturer-installed copy protect devices, or providing pirated music or links to pirated music files;
  • provides information about illegal activities, such as making or buying illegal weapons, violating someone else’s privacy or providing or creating computer viruses;
  • solicits passwords or personally identifying information from other users for commercial or unlawful purposes;
  • involves the transmission of « junk mail », « chain letters » or unsolicited mass mailing or « spamming »;
  • promotes information that you know to be false or misleading;
  • contains personal information e.g. names or contact details; or
  • engages in commercial activities and/or sales, such as contests, sweepstakes, barter, advertising and pyramid schemes.
  1. By creating or integrating your User Content with our Services you agree that we will be entitled to use such User Content for the purposes of delivering our Services. We reserve the right to remove any User Content at any time and for any reason.
  2. We may from time to time display photographs and other User Content with our Users and the public on our Website, or via our home page, social media pages or other channels. By using our Services you agree that we may publish these photos, however if you object to the use of such photos we will remove them from publication.
  3. Please note that we are under no obligation to use, display, publish or make available any User Content and we reserve the right to remove any User Content at any time without giving notice and for any reason. The User Content you provide (other than personal contact details) will not be treated as confidential. Any User Content which you make available through your profile or account will be available to the general public.
  4. We do not exercise editorial control over User Content and we are not responsible or liable for User Content. However we reserve the right to monitor and/ or remove User Content at our discretion.

Notice and Take Down

  1. We will make all reasonable efforts to delete accounts which are being used in breach of our terms and conditions and to identify and remove User Content that is defamatory or infringing on intellectual property rights when we are notified but we cannot be responsible if you have failed to provide the relevant information.
  2. In the event that you believe that an account is being used in an inappropriate manner or that any User Content which is distributed using our Services is defamatory or infringing on intellectual property rights you should notify us in writing either by email to:
  3. [email address] or by post to [physical address] including the following:
  • Your full name and contact details, including postal address, telephone number and e-mail address;
  • The exact URL at which the defamatory or infringing User Content appears;
  • The User Content that you believe is defamatory or infringing on intellectual property rights;
  • The reasons that you believe the User Content is defamatory or infringing on intellectual property rights;
  • A statement confirming that you are authorised to act on behalf of the claimant or rights holders; and
  • A signed declaration truth in respect of the information in the notice.
  • Any statement made in your notice may be used in court proceedings.

IV – Our Liability

  1. We will operate the Site with the reasonable skill and care of an online service provider. All other warranties and representations are, to the fullest extent permissible by law, excluded.
  2. YOU EXPRESSLY ACKNOWLEDGE THAT USE OF THE SITE IS AT YOUR SOLE RISK. NEITHER WE NOR OUR PARENT OR AFFILIATED COMPANIES NOR ANY OF OUR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS (COLLECTIVELY “OUR ASSOCIATES”) WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, [BOOKING OR MERCHANDISE PROVIDED THROUGH THE SITE]. THE SITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
  3. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. YOU SPECIFICALLY ACKNOWLEDGE THAT WE OR OUR ASSOCIATES ARE NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
  4. IN NO EVENT WILL WE, OUR ASSOCIATES, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE SITE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE. YOU HEREBY ACKNOWLEDGE THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SITE.
  5. IN ADDITION TO THE TERMS SET FORTH ABOVE NEITHER WE NOR OUR ASSOCIATES SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN THE SITE, INCLUDING, WITHOUT LIMITATION, PRICING OR AVAILABILITY INFORMATION, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO YOU, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, PUNITIVE OR CONSEQUENTIAL DAMAGES AND THE AGGREGATE, TOTAL LIABILITY OF OUR ASSOCIATES TO YOU OR ANY END USER FOR ALL DAMAGES, INJURY, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) ARISING FROM OR RELATING TO THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE SITE SHALL BE LIMITED TO PROVEN DIRECT DAMAGES IN AN AMOUNT NOT TO EXCEED ONE HUNDRED POUNDS (£100).
  6. Our liability is limited to the greatest extent permitted by law. You should check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
  7. From time to time it may be necessary to suspend access to the Site for a period of time and any such interruptions shall not constitute a breach by us of these terms.
  8. We will not be liable for any business, financial, or economic loss nor for any consequential or indirect loss (such as lost reputation, lost profit or lost opportunity) arising as a result of your use of the Site whether such loss is incurred or suffered as a result of our negligence or otherwise.
  9. Nothing in these Terms will limit our liability for fraud or for death or personal injury caused as a result of our negligence.

VI – Cancellation and Termination

  1. We will terminate you registration as soon as we receive an email by you making such a request.
  2. You registration may be terminated immediately without notice if in our opinion you have breached these terms.
  3. Termination of your registration (for any reason whatsoever) may result in you losing for good all of the information contained in your profile or posted by you to the public areas of the Site. We may remove any User Content you have created, submitted or provided without liability. We do not guarantee that any information posted by you will be deleted from the Site on termination of your registration or membership.

VII – Communication

By accepting these terms you give your consent to receive communications from us by email and you agree that all agreements, notices, disclosures and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing.

VIII – PRIVACY POLICY

Personal information that you supply to us will not be disclosed by us to any third party save in accordance with our Privacy policy. You agree that we may use the personal information supplied by you in accordance with our Privacy policy.

IX – OTHER SITES

The Site and/or our Services may contain links to other websites or material which are beyond its control. We are not responsible for the content, accuracy or opinions expressed outsite de Site and/or our Services.

X – INTELLECTUAL PROPERTY

  1. We reserve all of its rights in relation to our copyright whether owned or licensed to us.
  2. All rights are reserved in relation to any registered and unregistered trademarks (whether owned or licensed to us) which appear on the Site.
  3. This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. No party is entitled to systematically extract and/or re-utilise parts of the contents of the Site without our express written consent. In particular, the use of data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this Site is strictly prohibited.

XI – GENERAL

  1. These Terms are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
  2. If you breach these Terms and we decide to take no action or neglect to do so, then we will still be entitled to take action and enforce our rights and remedies for any other breach.
  3. We will not be responsible for any breach of these Terms caused by circumstances beyond our reasonable control.
  4. We may make changes to the format of the Site, our Services or to any of the content on the Site at any time without notice.
  5. You shall comply with all foreign and local laws and regulations which apply to your use of our Site or our Services in whatever country you or your Property are physically located, including without limitation, consumer law, export control laws and regulations.
  6. If a provision of this Agreement or a procedure to be carried out in its implementation is or becomes illegal or unenforceable, the remaining provisions and procedures shall not be affected..

Privacy Policy and Cookies Policy

Cookies – Pop-ups and similar techniques

LovelyDays uses cookies and allows third parties to use cookie technology to give you the best possible service. By continuing to use our Site, you consent to our use of cookies in accordance with the terms of the privacy policy.

Privacy Policy

  1. About Us

LovelyDays Limited is committed to protecting and respecting your privacy. This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us via this Site. Unless otherwise defined herein, the terms in this Privacy Policy have the same meaning as in our Terms of Use. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is LovelyDays Limited of 563 Chiswick High Road, London W4 3AY, United Kingdom.

Our nominated representative for the purpose of the Act is Philippe Derville.

[Please be aware that any information you post on the Site in a public area of the Site is not personally information for purposes of this Privacy Policy. We do not control how others may collect, use or disclose such information.]

  1. Information we May Collect from You

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Site, subscribe to our Services, search for a product, place an order on our Site, participate in discussion boards or other social media functions on our Site and when you report a problem with our Site. When you first set up an account with us, you will be asked for certain information that we will use to create your profile. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, motivation, pictures and availability. Other than financial and credit car information, this information will be publicly available on the Site.
  • Information we collect about you. With regard to each of your visits to our Site we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information we receive from other sources. We may receive information about you if you use any of the other Sites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
  1. Non Personal Data

As explained above, we collect personally identifiable and non-personally identifiable information about you. Personal data includes information that can identify a user as a specific individual, such as, without limitation, your name, physical address, phone number, credit card number or e-mail address, cookies (defined below), IP logs and other information that is required to process your account, create your profile or use our services or respond to certain requests (« Personal Data »). As explained above, we also collect non-personally identifiable information, which may be linked to the user’s Personal Data, including the user’s login name and IP address through the user’s interactions with the Site. Please note that third parties may collect non-personally identifiable information on our Site and we have no control over their access and use of such information.

  1. Cookies

Our Site uses cookies to distinguish you from other Users of our Site. We also allow third parties to use cookie technology. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. Cookies are pieces of code that allow for personalisation of the Site experience by saving your information such as user ID and other preferences. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. You can delete those cookies by following your browser’s instructions but this may change your experience in our Site requiring you to input all the information again when you re-visit the Site.

  1. Uses made of the Information

We use information held about you in the following ways:

  • Information you give to us. We will use this information:
    • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
    • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
    • to notify you about changes to our service;
    • to ensure that content from our Site is presented in the most effective manner for you and for your computer.
  • Information we collect about you. We will use this information:
    • to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our service, when you choose to do so;
    • as part of our efforts to keep our Site safe and secure;
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    • to make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
  1. Sharing Information

LovelyDays only shares personal information as provided in this Privacy Policy or with your consent.

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We also share them with selected third party service providers to transact business that we, in our sole discretion, deem reasonable. These third party service providers may be used by us to conduct database management, advertising, web analytics, credit referencing or improve the Site’s technical capabilities). For suppliers and service providers’ privacy policies and other information, please refer to their respective policies. We are not responsible for the use, collection or transmittal of any of your Personal Data by such third parties.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If LovelyDays or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers and users will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use [INSERT AS LINK TO SITE’S TERMS OF USE] and other agreements; or to protect the rights, property, or safety of LovelyDays’s our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  1. Information (personal or not) posted by you to a public area on the Site

Please note that if any information (personal or not) posted by you to a public area on the Site, is no longer personal information for purposes of this Privacy Policy. We have no control over the dissemination of such information. If you decide to share your personal information with other users of the Site, such as your email address or telephone number, we have no control over whether others collect, use, or share such information without your consent.

  1. Your email messages sent through us

Users may communicate with each other and with us on our platform. We will have access to such email addresses and content of the messages. By using the Site and its messaging platform, you acknowledge and agree that your messages are not private and that we revise, save, edit or refuse to transmit the content of the messages. We may also disclose them to third parties in our sole discretion.

  1. Identity theft and “phishing”

You should be aware of the risk of identity theft and the practice currently known as « phishing » which is that of sending e-mails to large groups of people falsely representing that those e-mails have been sent by a legitimate sender. LovelyDays will not send at any time unsolicited e-mails or phone calls requesting your account ID and password, credit card information or national identification numbers.

  1. Where we store your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (« EEA »). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

However, please be aware when sharing information over open networks such as the Internet or email that such information can be lost or accessed by others. We are not liable for losses, direct or indirect, caused by security breaches on information shared over open networks.

  1. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at contact@lovelydays.co.uk.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Our Site may, from time to time, contain links to and from the Sites of our partner networks, advertisers and affiliates. If you follow a link to any of these Sites, please note that these Sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Sites.

  1. Compliance

We are committed to maintain the integrity of our Site. We maintain the right to remove information on the Site that contains misleading information or unsubstantiated claims, hateful, biased, or discriminating speech, or information that is contradictory with the purpose of the Site and our values. We will not knowingly or intentionally include links to others Sites that contain hateful speech, bias, or discriminatory conduct.

We will disclose information including all or any part of your Personal Data when such disclosure is required by law or to comply with a judicial proceeding, court order, or legal process served on our Site. Your personal information may also be released by us to enforce or apply the terms and conditions applicable to our Services, protect us or others against fraudulent or inappropriate activities, or otherwise protect the rights, property or safety of our Site or of other third parties.

  1. Other Sites

Our Site may contain links to other Sites maintained by third parties. We do not have control over information you share on third-party Sites. They have their own privacy policies and it is your responsibility to keep your information private when accessing these Sites. If you receive information transmitted from third-party Sites, we are not liable or responsible for the security of such information.

  1. Changes To Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

  1. Contact Information

If you have any questions, comments and requests regarding this privacy policy or our treatment of your personal information or if you wish to opt out from receiving messages sent by us, please do contact us.

 

Cookies Policy                   

Our Site uses « cookie » technology and allows third parties to use cookie technology. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our Site, which helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. The cookies we use are « analytical » cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way our Site works, for example by ensuring that users are finding what they are looking for easily. Read more about the individual cookies we use and how to recognise them by clicking here www.allaboutcookies.org.

Under new rules, we are required to obtain your consent to use cookies. As you will have seen, we have a clear cookies notice on the home page of the Site. If you continue to use the Site having seen the notice then we assume you are happy for us to use the cookies described above.

The cookies we use are designed to help you get the most from our Site but if you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. To change your settings for your web browser you will need to go to your advanced preferences. However, you may not be able to use all the interactive features of our Site if cookies are disabled, and so in order to enjoy the Site to the full, we recommend that you leave them switched on.

Cancellations Policy

LOVELYDAYS CANCELATION POLICY

 

Standard cancellation term: Our standard rate, best for those whose plans are unlikely to change. If you cancel up to 30 days before the start of your stay, we will refund 50% of your booking. If you cancel within 30 days of the start of your stay, we can’t refund your booking.

For example, a 50% refund cancellation must be made 30 full days prior to listing’s local check in time on the day of check in, otherwise we can’t refund your booking.

 

Last minute cancellation term: Last week booking rate (any bookings before the start of your stay within a week): If you cancel up to 5 days before the start of your stay, we will refund 50% of your booking. If you cancel within 48 hours of the start of your stay, we can’t refund your booking.

For example, a 50% refund cancellation must be made 5 full days prior to listing’s local check in time on the day of check in, otherwise we can’t refund your booking.

 

If you need to cancel the booking get in touch with our support team and they will assist you. Please do not hesitate to contact us.

Rental Agreement

 

LOVELYDAYS RENTAL AGREEMENT

 

This agreement is specifically incorporated by reference and made a part of the agreement between Guest and Lovelydays LTD, pursuant to which the guest has agreed to rent the property and accept the following detail during a duration of each stay.

 

  1. Security & damage deposit

The security deposit amount has to be given on the day of taking possession and will be returned back to the tenant after the departure, or may be used for the purpose of repairing damage for which the tenant is responsible for. This deposit will be applied toward any additional rent and any amounts owed for damage to or loss of the property. You will have to sign on damage deposit document at your arrival.

  1. Inventory of fixture

An inventory is establish in common and signed by the tenant and the representative of the property during your arrival and departure. Tenant will return the property to landlord in good condition. If the property is damaged while in tenant’s possession, tenant will be responsible for the cost of repair, up to the current value of the property.

  1. Home rules

During the stay in our property, guests acknowledge and agree to comply the Lovelydays home rules which can be found through Lovelydays website/and/or by other means such as email.

  1. Entry and inspection

Lovelydays LTD reserves the right to enter the Property at all reasonable hours for the purpose of inspection, to make repairs as necessary and for the purpose of cleaning the Property. If our team has a reasonable belief that there is imminent danger to any person or property, we may enter the property without advance notice.

  1. Cancellation policy

Standard rate: Our standard rate, best for those whose plans are unlikely to change. If you cancel up to a month before the start of your stay, we will refund 50% of your booking. If you cancel within a month of the start of your stay, we can’t refund your booking.

Last minute booking rate (any bookings before the start of your stay within a week): If you cancel up to 5 days before the start of your stay, we will refund 50% of your booking. If you cancel within 48 hours of the start of your stay, we can’t refund your booking. Cancellation Policy

  1. Sublease or assignment

Guests agrees not to assign or sublease the property or permit the use of the other properties by other persons who are not the guests of the property.

  1. Default

Failure to comply any provision and/or term of this Agreement, Lovelydays LTD, at its option, may immediately terminate all rights of the guest and the occupants. No refund of any portion of the rental price shall be made and if any regal action is necessary, the prevailing party shall be entitled to reimbursement from the other party for all cost occurred.

  1. Changes to the Rental Agreement:

We may change this Rental Agreement from time to time and shall notify you of any such updates and revisions mainly through Lovelydays website.

 

 

GUEST HOME RULES

  • Arrival day

On the day of arrival the guests have to give us their identification documents (passport or ID) for the purpose of registration. The lead guest will also need to fill out Lovelydays documents.

  • Occupancy

Guests agree that no more than maximum guests shall be permitted in the property during the stay, all of whom shall comply with the term and conditions imposed upon guest under Lovelydays policy.

  • Assistance and information

Lovelydays is available for the guests during your stay for any information and assistance you may need. We provides free service for stain removal, therefore please do not hesitate to contact us for the service and any further assistance.

  • Personal security

The guests are obliged to take care of their personal things and valuables left in the property. Lovelydays will not be responsible in case of any disappearance, we advise the guests to always close the doors and windows when they go out.

  • Noise and residential amenity

The guests are kindly asked not to create noise which is offensive to occupiers of neighbouring properties especially between 10pm – 8am and during arrival and departure at any time throughout the occupancy.

Moreover, guests will not host parties in the property that will be a cause of any disturbance including (but not limited to) dancing, playing loud music, and any kind of entertaining.

  • Pet allowance

Pets are allowed only with the permission of the property. Bringing pets without prior announcement is not allowed. The guests are responsible for any damages caused by their pets.

  • Weapon

It is not allowed to bring any weapon, inflammable or explosive substances and products with strong or unpleasant smell into the property.

  • Smoking

Guests are not permitted to smoke inside the property. Therefore the use of tobacco, including smokeless tobacco products, and legal smoking products are prohibited.

  • Departure day

On the day of departure the guests have to leave the property before the check-out time. The guests have the obligation to leave the property in the same condition as they found it, tidy and undamaged.

 

                                                                                                      Lovelydays team