Castelligasse
Vienna - Vienna
2 bedrooms
2 bathrooms
6 guests
110 m²
Description
In the heart of Vienna, you can book this lovely 2-bedroom apartment, spacious and comfy. On the top floor, this quiet and warm flat is bathed in a soft light at the slightest ray of sunshine. Decorated with care, this living space is ideal for a family vacation in the Austrian capital. The sitting room includes a relaxation area with many armchairs and sofas to allow everyone a rest after a long day of sightseeing. Wood and white marry ideally to inspire calm and serenity through a sumptuous interior design. At its end, the fully equipped kitchen is waiting for your recipes, offering all the equipment to cook the best dishes. The rooms are large and well soundproof. The master bedroom has a double bed and en-suite bathroom. The second bedroom has a double bed and two single beds. We decline any responsibility in case of a pillow fight for the claim of the big bed! There is also an en-suite bathroom. But surprise! In case of good weather, there is also a patio on the roof of the apartment and a balcony the size of the living room! The apartment thus offers a true panorama on Vienna, a splendid sight which makes this place a genuine tourist experience. The apartment is fully furnished and has all the standard appliances: Amongst others you will find high-speed-internet (WLAN), as well as cable-TV. We ensure and guarantee to our guests that the apartment is absolutely clean and equipped with sufficient clean and fresh towels and bed linen. We consider cleanness and hygiene as our most important principle.
Location
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- Metro station “Pilgramgasse” (U4) - Immediate vicinity: 2 metro stations to St. Charles' Square
Master bedroom
Double size beds + Single beds
Second bedroom
Double size beds + Single bedsAmenities
Facilities
Wifi
Elevator
Heating
Interphone
Exterior
Entertainment
Cable TV
Bedroom and bathroom
Towels and linen
Tumble
Iron Ironing board
Hair dryer
Hangers
Kitchen area
Kitchen
Truly bespoke 24/7 service
Assistance during your stay
Luxury bed linens and Towels
Personal welcome
Luxury Toiletries
Guest library
Crib for infants
In-Room Cleaning
Wireless access
Fully furnished
24/7 concierge service
Vienna Neighbourhood
viewVienna is the largest city in Austria where more than 1.8 million people live. The first arrondissement, or "Innere Stadt", is the real city Centre. It' s a historical district, where the Empire's era buildings highlight the sumptuous past of the country. The old town is full of architectural treasures, palaces and ancient facades. The district can be discovered on foot, the streets are especially suitable for pedestrians. The history of the Austro-Hungarian Empire imbues the city walls. Some museums like the Schatzkammer or the Sissi Museum are a must-see to learn more about the ancient glory of this nation.The Volksgarten, a large floral park near the museum district, is the perfect place for a picnic. If you are looking for a shopping trip, nothing is more prestigious than the Kohlmarkt, the street where most of Vienna's luxury boutiques are concentrated. For a more authentic shopping experience, Graben is the perfect combination of traditional shops and top-of-the-range brands. For dinner, the Walter Bauer is a nice restaurant with traditional dishes. In another category, we recommend the two-star Steirereck restaurant, voted second at the "World's 50 Best Restaurants", the pinnacle of Viennese cuisine. With 5 lines (they are numbered from 1 to 6, but the 5 is missing!), the subway (U-Bahn) serves the city well. It is modern, spacious, very clean and very safe. The bus and tramway network is extremely dense and allows all possible connections. Other car companies like Austrian Business Cars & VIP-Sightseeing can provide you with a high standing personalized transportation service. The apartment is located on a quiet side-street around the corner from Margaretenplatz. A few minutes’ away, you will find the metro station “Pilgramgasse” (U4), from which you can reach the famous Naschmarkt in only one stop, and the city center is 2 stations away. The immediate vicinity has much to offer: the so-called Schlossquadrat with its beloved bars, the movie theater “filmcasino” and Margaretenstrasse, which has many creative and colorful stores.
Rules and cancellation policy
Cancellations Policy
LOVELYDAYS CANCELATION POLICY - GUEST
Standard cancellation term applied to the properties in London :
Our standard rate, best for those whose plans are unlikely to change. If you cancel up to 14 days before the start of your stay, we will refund 50% of your booking. If you cancel within 14 days of the start of your stay, we can’t refund your booking.
For example, a 50% refund cancellation must be made 14 full days prior to listing’s local check in time on the day of check in, otherwise we can’t refund your booking.
Exemple :
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Fri, Oct 23 3:00PM
For a 50% refund (except fees), a cancellation must be made fourteen full days prior to that listing's local check in time (as specified by the host) on the day the guest was expected to check in.
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Fri, Nov 06 3:00PM
If the guest cancels less than 14 days in advance, the nights not spent will not be refunded.
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Mon, Nov 09 11:00PM
If the guest arrives and leaves early during their stay, the nights not spent will not be refunded.
Last minute cancellation term :
Last week booking rate (any bookings before the start of your stay within a week): If you cancel up to 5 days before the start of your stay, we will refund 50% of your booking. If you cancel within 48 hours of the start of your stay, we can’t refund your booking.
For example, a 50% refund cancellation must be made 5 full days prior to listing’s local check in time on the day of check in, otherwise we can’t refund your booking.
Standard cancellation term applied to the villas in Europe :
If you decide to cancel your booking up to a month before the first date of your reserved stay, we will refund 50% of the full value of your reservation already paid. If you decide to cancel within one month of the first date of your reserved stay, we are not able to refund any part of the amounts already paid for your reservation. We encourage all guests to make sure that they are fully aware of our cancellation policy prior to making a reservation.
LOVELYDAYS CANCELLATION POLICY - PROPERTY OWNER
GUIDANCE ON HOST CHARGES: Cancellation and Compensation
Cancellations up to the start of a Booking
In accordance with our standard terms and conditions for Hosts in our city, if a Host cancels a Booking, the Host is liable for all of the costs of the cancellation.
- The relocation costs of a Guest at an alternative Lovelydays property.
- The relocation costs of a Guest at a hotel if there is no alternative Lovelydays property available.
Inevitably, the earlier Lovelydays is notified of a Host Cancellation, the easier it is to find alternative accommodation for a Guest and to mitigate the costs of a Host Cancellation.
| Cancellation notice period | Cancellation charge |
|---|---|
| More than 12 weeks of a Stay starting | 75% of the host rate value for the stay for the cancelled stay |
| Between 4 to 11 weeks of a Stay starting | 90% of the Host Rate for the cancelled stay |
| Less than 4 weeks of a Stay starting | 100% of the Host Rate for the cancelled stay |
Charges relating to Property Issues
If you decide to cancel your booking up to a month before the first date of your reserved stay, we will refund 50% of the full value of your reservation already paid. If you decide to cancel within one month of the first date of your reserved stay, we are not able to refund any part of the amounts already paid for your reservation. We encourage all guests to make sure that they are fully aware of our cancellation policy prior to making a reservation.
If there is an issue with a Property that will affect a Booking including, but not limited to :
- A boiler breakdown : (no heating, no hot water)
- A bathroom or kitchen not functioning
- A pest infestation
- Construction work at the property or an adjacent property affecting the quality of the stay
- Key appliance doesn’t function (oven, sole TV)
It may be necessary to cancel a Booking and relocate a Guest or reduce the cost of a Booking or pay compensation to the Guest for the Property Issue.
Lovelydays will determine this cost.
In the case of Diplomatic issues, Lovelydays will be not able to cover any responsibility or cost, this has to be organized between guest and owner.
Owner payment policy : Owner payment will be process 30 days after guest check out. The owner payment will be not paid 6 months after payment date, in case of payment plan please contact us.
If you need to cancel the booking get in touch with our support team and they will assist you. Please do not hesitate to contact us.
Rental Agreement
LOVELYDAYS RENTAL AGREEMENT
FOR PROPERTIES IN LONDON
This agreement is specifically incorporated by reference and made a part of the agreement between Guest and Lovelydays LTD, pursuant to which the guest has agreed to rent the property and accept the following detail during a duration of each stay.
- Security & damage deposit
The security deposit amount has to be given on the day of taking possession and will be returned back to the tenant after the departure, or may be used for the purpose of repairing damage for which the tenant is responsible for. This deposit will be applied toward any additional rent and any amounts owed for damage to or loss of the property. You will have to sign on damage deposit document at your arrival.
- Inventory of fixture
An inventory is establish in common and signed by the tenant and the representative of the property during your arrival and departure. Tenant will return the property to landlord in good condition. If the property is damaged while in tenant’s possession, tenant will be responsible for the cost of repair, up to the current value of the property.
- Home rules
During the stay in our property, guests acknowledge and agree to comply the Lovelydays home rules which can be found through Lovelydays website/and/or by other means such as email.
- Entry and inspection
Lovelydays LTD reserves the right to enter the Property at all reasonable hours for the purpose of inspection, to make repairs as necessary and for the purpose of cleaning the Property. If our team has a reasonable belief that there is imminent danger to any person or property, we may enter the property without advance notice.
- Cancellation policy
Standard rate: Our standard rate, best for those whose plans are unlikely to change. If you cancel up to 14 days before the start of your stay, we will refund 50% of your booking. If you cancel within 14 days of the start of your stay, we can’t refund your booking.
Last minute booking rate (any bookings before the start of your stay within a week): If you cancel up to 5 days before the start of your stay, we will refund 50% of your booking. If you cancel within 48 hours of the start of your stay, we can’t refund your booking.Cancellation Policy
- Sublease or assignment
Guests agrees not to assign or sublease the property or permit the use of the other Properties by other persons who are not the guests of the property.
- Default
Failure to comply any provision and/or term of this Agreement, Lovelydays LTD, at its option, may immediately terminate all rights of the guest and the occupants. No refund of any portion of the rental price shall be made and if any regal action is necessary, the prevailing party shall be entitled to reimbursement from the other party for all cost occurred.
- Changes to the Rental Agreement:
We may change this Rental Agreement from time to time and shall notify you of any such updates and revisions mainly through Lovelydays website.
- Rent Amount:
The full payment as to be paid 100% before the reservation, for a long period every month following agreement.
For payment delay when you are inside the property, Lovelydays will charge 50 GBP for every 24H delay from the payment date.
In case of missing payment, Lovelydays have the right to cancel your contract and remove you and your staff from the property.
Please contact Lovelydays for more information.
FOR PROPERTIES OUTSIDE LONDON
- Security & damage deposit
A security deposit is given to the landlord upon the first day of the tenancy. The security deposit is returned back to the tenant after the departure or may be used for the purpose of repairing damage for which the tenant is responsible for. The deposit will be applied towards any additional rent or and or any accounts owed for damage to or loss of the property. The owner will directly claim any damage to the tenant. Lovelydays is representing the owner and won’t be responsible for any damage caused.
- Inventory of fixture
Tenant will return the property to landlord in good condition. If the property is damaged while in tenant’s possession, tenant will be responsible for the cost of repair, up to the current value of the property.
- Home rules
During the stay in our property, guests acknowledge and agree to comply the Lovelydays home rules which can be found through Lovelydays website/and/or by other means such as email.
- Entry and inspection
Lovelydays LTD reserves the right to enter the Property at all reasonable hours for the purpose of inspection, to make repairs as necessary and for the purpose of cleaning the Property. If our team has a reasonable belief that there is imminent danger to any person or property, we may enter the property without advance notice.
- Cancellation policy
If you decide to cancel your booking up to a month before the first date of your reserved stay, we will refund 50% of the full value of your reservation already paid. If you decide to cancel within one month of the first date of your reserved stay, we are not able to refund any part of the amounts already paid for your reservation. We encourage all guests to make sure that they are fully aware of our cancellation policy prior to making a reservation.
- Sublease or assignment
Guests agrees not to assign or sublease the property or permit the use of the other Properties by other persons who are not the guests of the property.
- Default
Failure to comply any provision and/or term of this Agreement, Lovelydays LTD, at its option, may immediately terminate all rights of the guest and the occupants. No refund of any portion of the rental price shall be made and if any regal action is necessary, the prevailing party shall be entitled to reimbursement from the other party for all cost occurred.
- Changes to the Rental Agreement:
We may change this Rental Agreement from time to time and shall notify you of any such updates and revisions mainly through Lovelydays website.
- Rent Amount:
The full payment as to be paid 100% before the reservation, for a long period every month following agreement.
For payment delay when you are inside the property, Lovelydays will charge 50 GBP for every 24H delay from the payment date.
In case of missing payment, Lovelydays have the right to cancel your contract and remove you and your staff from the property.
Please contact Lovelydays for more information.
GUEST HOME RULES
- Arrival day
On the day of arrival the guests have to give us their identification documents (passport or ID) for the purpose of registration. The lead guest will also need to fill out Lovelydays documents.
- Occupancy
Guests agree that no more than maximum guests shall be permitted in the property during the stay, all of whom shall comply with the term and conditions imposed upon guest under Lovelydays policy.
- Assistance and information
Lovelydays is available for the guests during your stay for any information and assistance you may need. We provides free service for stain removal, therefore please do not hesitate to contact us for the service and any further assistance.
- Personal security
The guests are obliged to take care of their personal things and valuables left in the property. Lovelydays will not be responsible in case of any disappearance, we advise the guests to always close the doors and windows when they go out.
- Noise and residential amenity
The guests are kindly asked not to create noise which is offensive to occupiers of neighbouring Properties especially between 10pm – 8am and during arrival and departure at any time throughout the occupancy.
Moreover, guests will not host parties in the property that will be a cause of any disturbance including (but not limited to) dancing, playing loud music, and any kind of entertaining.
- Pet allowance
Pets are allowed only with the permission of the property. Bringing pets without prior announcement is not allowed. The guests are responsible for any damages caused by their pets.
- Weapon
It is not allowed to bring any weapon, inflammable or explosive substances and products with strong or unpleasant smell into the property.
- Smoking
Guests are not permitted to smoke inside the property. Therefore the use of tobacco, including smokeless tobacco products, and legal smoking products are prohibited.
- Departure day
On the day of departure the guests have to leave the property before the check-out time. The guests have the obligation to leave the property in the same condition as they found it, tidy and undamaged.
Lovelydays team
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