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Call, chat, text, email - we want to hear from you and will get back to as soon as we hear from you

Want to enquire about a property, check dates, arrange your pre-arrival agenda or services ? We would love to hear from you and be of service at :

Most asked Questions

You can book through our website by searching for homes by city and filtering for your needs. If you have specific needs or want some help choosing a neighborhood, email us at

The property manager will welcome you directly at your Lovelydays home to give you the keys and provide you with a detailed tour of the property and all of its amenities. We can help with any questions too about the local amenities. Please make sure you contact your property manager 24 hours before your arrival so we can arrange a convenient check-in time.

We recommend requesting an early check-in the night before, so we can manage the process and make the arrangements

For stays up to 30 nights you will never be charged a security deposit prior to your stay, but we do need to keep a credit card on file in case of incidentals. For stays longer than 30 nights in some cities, you may be charged a deposit depending on the destination. In the event the space is a damaged, or our house rules violated, we will charge the amount owed to the credit card on file.

You will find all the details on the Cancellations Policy page

If you need or want an invoice or receipt please email us at Please note we do not apply VAT To our invoices

We do not provide a daily housekeeping service however we can arrange extra towels, bed linens, blankets and toiletries by just contacting your property manager. If you wish to get extra cleaning then we can provide this for per hour on a minimum of a two hour booking. Personal valet, fridge filling, flower services laundry and dry cleaning services are all available via the Lovelydays concierge at ChameleonAccess

We love hosting families! We can provide cribs and high chairs for free. If you wish to rent a stroller or enquire about our fantastic range of kids activities in London our concierge team would be happy to assist at ChameleonAccess

We can provide an extra bed or air mattress if you need it.

We provide items ranging from cooking utensils to dinnerware to prep materials. We also provide basic condiments such as olive oil, salt, and pepper. Our concierge team can also provide a pre-arrival or daily fridge filling service (we are allergen aware), access to our wine club for immediate delivery and if required a wide range of pre-booked private chefs - all available at ChameleonAccess

All the Lovelydays properties come with these amenities.

Because these are homes we don't offer luggage storage facilities on site but do recommend our partner Stasher who offer good value and secure storage solutions.